Contact details
shg@basilica.caritasnairobishp.org
+254 712 508237 / +254 722 128258
WhatsApp 0712 508 237Community finance, built around trust.
Holy Family Minor Basilica SHG helps members save with discipline, access responsible credit, and manage services through a secure member journey.
Serving members since 1997
3,182+
active members
1% p.m.
reducing balance loans
1997
serving members since
About Us
Holy Family Minor Basilica Self Help Group since 1997.
Holy Family Minor Basilica Self Help Group is a savings and credit group under the Catholic Church Archdiocese of Nairobi, owned by Christian communities and managed on values of love and charity.
The group was formed in 1997 with 20 founding members. It has grown to more than 3,700 members and is guided by self-help group principles and AGM resolutions.
7,050
Depositors
3,182
Active members
72.8M+
Loans uptake
Member journey
Simple steps, handled with care.
Create your account, let the office verify your details, then access member services once your membership number is issued.
01
Register
Share your membership details and required identity information.
02
Verification
The office reviews eligibility, account information, and supporting records.
03
Member number
Approved members receive a Holy Family Minor Basilica SHG membership number.
04
Services
Access savings support, official forms, and eligible loan products.
Member services
Savings, welfare, credit, and digital service access.
Holy Family Minor Basilica SHG offers member-focused financial products that encourage consistent saving, responsible borrowing, and practical support for families, groups, and church communities.
Monthly discipline
Savings Account
Build savings consistently and strengthen your ability to qualify for future member services.
View serviceFamily goals
Minor Accounts
Open a savings pathway for children and young people while planning ahead with confidence.
View serviceMember welfare
Benevolent Fund
A welfare support fund guided by Holy Family Minor Basilica SHG policy and community care principles.
View serviceApproved members
Loan Products
Access education, emergency, development, business, agribusiness, refinancing, and church loan products.
View serviceSecure access
Member Portal
Registered members can sign in, view their profile, track membership status, and follow applications.
View serviceOfficial requests
Forms Center
Use online forms where available and download official PDFs when paper processing is required.
View serviceNews & gallery
Published updates and community moments.
Trust & control
Built for sensitive member services.
Holy Family Minor Basilica SHG handles member identity, savings context, loan eligibility, and official service records. The digital platform keeps public browsing, member access, and admin review clearly separated.
Surplus on share capital.
Low interest rates on loans at 1% per month on reducing balance.
Membership to a top tier Self Help Group in the Archdiocese of Nairobi.
Access to loans up to 5 times a member's savings.
Our team is available for support
We will call you within 2 hours.
WhatsApp 0712 508 237Office
Cardinal Otunga Annex - 2nd Flr, P.O BOX 40891-00100
Monday - Friday: 8:00am - 5:00pm | Saturday: 9:00am - 1:00pm | Sundays & Public Holidays: Closed
Frequently Asked Questions
Holy Family Minor Basilica Self Help Group FAQs.
Clear answers on membership, savings, loans, payments, and member support. Official approvals, membership numbers, and loan decisions remain handled through the Holy Family Minor Basilica SHG review process.
Quick office support
0712 508 237
Cardinal Otunga Annex, 2nd Floor, Nairobi.
Membership & AccountsMembership & Accounts questionsWho may join and the documents required for individual, corporate, and minor accounts.+
01What is St. John the Baptist Catholic Church Riruta SHG?+
A savings and credit group under the Catholic Archdiocese of Nairobi, empowering members through savings, affordable credit and capacity building.
02Who can become a member?+
Eligible individuals and corporates who meet the Group's registration requirements.
03What are the membership requirements?+
Individual Membership • National ID/Passport • KRA PIN • Passport-size photograph • Next of Kin ID • Beneficiary details • Applicable registration fee Corporate Membership • List of all group members • National ID/Passport copies of all signatories • Passport-size photographs of all signatories • Registration Certificate, where applicable • Group By-laws/Constitution Minor Savings Account • National ID/Passport copies of the guardian and Next of Kin • Birth Certificate, Birth Notification or Baptism Card of the minor • Passport-size photographs of the minor and guardian
SavingsSavings questionsMinimum savings, deposit frequency, and the role of savings in securing member credit.+
04How much should I save?+
The minimum monthly savings is Ksh 50. Members are encouraged to save more whenever possible.
05How often can I save?+
You can save as frequently as you are able. Additional deposits are allowed.
06Can I withdraw my savings?+
No. Your savings serve as security for accessing loans, subject to Group policy.
Loans & GuaranteesLoans & Guarantees questionsEligibility, loan limits, products, rates, repayment terms, security, and recovery procedures.+
07When do I qualify for a loan?+
New members qualify after 6 months of savings, subject to meeting the applicable loan requirements.
08How much can I borrow?+
Up to 5 times your savings, subject to loan assessment, security and applicable terms.
09What loan products are available?+
Emergency, Business, Education, Development, Agri-Business, and Special Loan Products for Youth, Senior Citizens and Persons Living With Disabilities (PLWD).
10What are the loan interest rates?+
• Standard loans: 1% per month on a reducing balance • Special Loan Products: 0.8% per month on a reducing balance
11How long do I have to repay my loan?+
Repayment periods range from 2 to 8 years, depending on the loan amount.
12Can I have more than one loan?+
Yes. Members may have more than one loan product, subject to qualification and available capacity. A refinance may be considered after 50% repayment of an existing loan.
13What documents are required for a loan?+
A duly completed and signed loan application form and ID copy. Bank statements are required for loans above Ksh 1 million.
14How many guarantors do I need?+
There is no fixed number. Guarantorship is based on the “shilling for a shilling” security principle.
15Can I guarantee more than one member?+
Yes, subject to the applicable guarantorship requirements.
16What happens if a borrower defaults?+
Recovery action may be taken in accordance with Group policy, including offsetting the outstanding obligation against the borrower's and/or guarantors' savings, where applicable.
17What charges apply to loans?+
Applicable charges include: • LSF/Insurance: Usually 1% of the loan amount • Loan application form: Ksh 100 • CRB check/report: Ksh 100 • Transaction charge (per transfer): Ksh 50 for M-PESA or Ksh 75 for bank transactions
18What happens if I miss a loan repayment?+
The loan goes into arrears and may trigger the Group's recovery process.
Account Support & PaymentsAccount Support & Payments questionsDormancy, reactivation, welfare support, approved payment channels, and transaction alerts.+
19When does an account become dormant?+
After 6 months of inactivity.
20Can I reactivate a dormant account?+
Yes. Reactivation can be done by making a qualifying deposit and meeting applicable requirements.
21What is the Benevolent Fund?+
A welfare benefit established under the Group's policy to provide financial assistance following the demise of a qualifying member/contributor or minor member, subject to the applicable terms.
22How do I make payments?+
Through approved channels, including M-PESA PayBill and bank deposit.
23How do I know my payment has been received?+
Once processed, the payment is reflected in your member account and an SMS/mobile alert is sent where the notification service is active.